Testimonials for D J Harris
Some of our customers have been kind enough to send us comments on their installations and redesigns, here are a selection:
"Several weeks ago, at different times, I approached two local plumbers and asked them to fit a water pressure reducing valve and a non-return valve to allow me to replace a faulty water softener.
On both occasions I was offered an attendance date, but not one of the plumbers arrived.
What I find galling is not one of them was decent enough to even contact me as to why they had not attended as promised.
As the faulty softener was in a pantry this necessitated removing a large freezer, a small freezer, a washing machine and dismantling of a shelf. These items had to be stored in my kitchen taking up a lot of space.
In desperation I turned to you, asking if you could fit me in a.s.a.p.
At 0900hrs on the second day of contacting you, a fitter, by the name of Ricky, arrived to carry out my request. I would like to add that the young gentleman is a credit to you.. Not only did he provide a cloth to protect my hallway and then swept up the small amount of mess made, his attitude was very pleasing. A fine Ambassador for your company.
I am sure I will use your company again in the future, and will not hesitate to recommend you too friends and acquaintances." - Mr S - Andover
"I'm writing to you in respect of the recent work undertaken at my property which has now been completed as of today.
I'd like to take this opportunity to commend the dedication & commitment of Rick Wilcock to his work. He was never fazed with the many challenges which were revealed as the project unfolded. He is a person whom I feel thrives on a challenge and will not be defeated. He took them in his stride and always has a solution to the many caveats thereby allowing the project to remain on track throughout. I found him to be extremely reliable, extremely knowledgeable in his skilled profession and a great advocate for DJ Harris. He was always polite and kept things tidy throughout and at the end of each day. He assisted the tiler once the initial plumbing aspects has been completed and together they transformed the room to my expectations. This was a partnership which worked extremely well. From start to finish the project took 10 working days.
Stuart Cooper the tile offered great advice and was willing to make adjustments to the fabric of the room in order for the finished result to be as I had expected. Stuart is a great tradesman to have where projects of this nature require someone to think outside the box. He had all the tools and gadgets you'd expect of someone passionate about their trade. Stuart was equally as tidy where this allowed and was considerate to my property. I wish I'd known of him previously as I would've used him on other projects too.
The small contribution by the electrician, Lee Smith was not overlooked or in anyway less significant than the other two trades.
It was a great team effort overall and would I recommend or use DJ Harris again, the answer to that is with the utmost candour and would be an unequivocal 'Yes'. The quality of the workmanship is often difficult to find and indeed trust but those provided by DJ Harris were unquestionably at the top of their trade. Whilst the vision of the project was mine, both Rick & Stuart were able to realise this for me through their own professionalism.
Thanks again for a project well done. I now look forward to the next with confidence." - Mr RGH - Andover
"Thank you for your prompt attention. I reported my broken tap 9.15 am and a new tap was fitted and working by 11.15 am." - Mr S - Andover
"One again a huge thank you for the excellent service you've given us over the years. Please pass our best wishes on to the whole team." - DD - Upton
"May I thank you for such a fantastic service provided at the last minute regarding the repair. We were very appreciative." - NF - Andover
"Please pass on to your employees my grateful thanks for all the work they have had in this house in the last months. They are so industrious, quiet and pleasant to have in the home." - VB - Winchester
"The bathroom is beautiful. Please pass on my thanks to Brian. I found him to be a very considerate worker and willing to discuss any issues that arose." - RL - Andover
"The member of your team who carried out the work is a credit to your firm, we were really pleased with the work and he was able to offer advice on other work we are looking to have dome which we will certainly be using your firm for." - JR - Burghclere Down
"From the initial assessment visit to the final 'making good' of areas disturbed while the work was in progress, we were assured by the 'safe hands' of utterly professional efficiency and competence which was offered by you and each of your employees.
The considerable disruption of such a major refurbishment of our home was minimised by the caring and considerate attitude which was given by each member of your team. We are absolutely delighted with the result of all the skilful and complicated procedures, and are luxuriating in the warmth of our revitalised home environment. The final note of thanks must be for the knowledge that if we are at any time in need of your company's services, the response will be one on which we can totally rely." - FR - Andover
"We were very pleased with the shower, it looks and sounds wonderful. We would like you to pass on our thanks to Robbie who worked extremely hard all the time he was here." - CC - Stockbridge
"I wanted to write and formally congratulate you on a job well done! Your engineer arrived as arranged, went through a systematic check of the system and remedied a minor fault which was causing the system to malfunction. I can't tell you the relief it is to sit down of an evening and be warm. Once again 'thank you" I will have no hesitation of recommending you to all I come in contact with and will use you for all future works to my property." - CB - Andover
"Thank you very much for all our hard work on the boiler, water, sink etc. We do appreciate it and you've done a great job. The kitchen is starting to come together now - bit by bit!" - FB - Andover
"Thank you for all your assistance in this matter which seems to have finally cleared up the problem. I remembered your firm, thinking that I would get good service from such a long-established family firm - and I have not been disappointed!" - PD - Andover
"I would like to thank you for your prompt and efficient service carried out by Dan Spry - a very pleasant and helpful young man, ideal to be sent to elderly women customers who might be nervous in letting a stranger into their house." - MG - Andover
"I would like to take this opportunity to thank both Pete and Steve who worked so efficiently, cleanly and with such good humour. It is definitely a case of a job well done and I will not hesitate to recommend you in the future to anyone." - SPP - Stockbridge
Opening Times
We are open Monday to Friday:
8am to 12.30pm
and
1.30pm to 5pm
Plantation Road
Andover, SP10 3AT
Tel: 01264 361852 - Fax: 01264 333858
Email:
enquires@djharris.co.uk
